NCO Financial is a collection agency. They work with financial services, healthcare, utilities, education and more.

They have been in business since 1926. They do both first party and third party collections.

They are located in 9 different countries with over 140 operation centers. They are headquartered in Horsham, Pennsylvania.

They claim to be customer oriented and committed to integrity, teamwork and quality.

NCO Financial is able to use credit reporting. This means they can make a negative listing on your credit report which will cause your credit score to go down.

You can have a listing from NCO Financial removed. There are two ways of accomplishing this.

1. Directly dispute the listing with the credit bureaus.

This is accomplished by sending a credit dispute letter to the credit bureaus or you can hire a credit repair firm to dispute the listing for you.

If you do this yourself you must send a dispute letter to each credit bureau disputing the validity of the negative listing. Common reasons for a dispute are: the account has been paid, not your account, the listing is inaccurate and etcetera.

2. You can pay NCO Financial. I would recommend disputing the listing first and then if that is unsuccessful consider paying.

Do not settle for the full amount of the outstanding debt. You can negotiate the amount to settle. I recommend starting at 50% of the balance.

You should have NCO Financial agree in writing to remove the negative listing on your credit report as part of the settlement agreement. If you do not do this paying the debt will not help your credit score. The listing will remain it will just be changed to a paid collection.

You should also be aware that NCO Financial may not be the only company reporting a negative listing on your credit report for this account. The creditor may also have reported this account as a negative listing too.

It is common for collection agencies to sell accounts that they are unsuccessful collecting on. Thus NCO may have sold your account to another collection agency that has created a negative listing on your credit report too.

If you have the same account reported more than once on your credit report then I would suggest consulting with a professional credit repair firm because making payment to one company will not remove all the negative listings from your credit report.

However if the debt is legitimate and you decide to make payment do not pay the full amount. Collection agencies buy your account for pennies on the dollar. Thus you are giving them a huge profit if you pay 100% of the balance.

You should know that NCO will only be able to remove the listing that they made for the account. They will not be able to remove any listings created by other companies even if settle the account with NCO.

I would recommend having all communications with NCO in writing. This way if there is a breach of the settlement agreement you have written documentation.

In sum, you should first dispute the listing. If unsuccessful come to a settlement agreement with NCO Financial and have them agree in writing to remove the negative listing in exchange for payment.